Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you visit mithileshkhandwala.com and purchase the book "BANSI – The Melody of Eternal Knowledge". This website is operated by Mithilesh Khandwala, represented by his parents/guardians Janak Khandwala and Sweta Khandwala ("we", "us", "our").

Information we collect: When you place an order, we collect your name, email address, phone number, and shipping address (city, state, pincode). We collect this only to process and deliver your order.

Payment information: Online payments are processed securely by our payment gateway, CCAvenue. Your card, net-banking or UPI details are entered on CCAvenue's secure systems and are NOT stored on our website or servers. We only receive confirmation of whether a payment succeeded or failed, with a transaction reference.

How we use your information: To process your order, deliver your book, send order updates, respond to queries, and meet legal and accounting obligations. We do not sell, rent or trade your personal information.

Sharing your information: We share information only with our courier partner (to deliver your book) and our payment gateway CCAvenue (to process payment), used only for those purposes.

Cookies: Our website may use basic cookies to keep your session working during checkout. These do not identify you personally.

Data security: We take reasonable measures to protect your information, but no method of internet transmission is completely secure.

Your rights: You may contact us to access, correct or delete your personal information, subject to our legal obligation to keep order and tax records.

Contact: bookorder@mithileshkhandwala.com or 9909025098.